While we are on the subject of rules, regulations, OHS, discrimination and all the rest of the crap which makes us the most over regulated country on the planet; lets take a quick peek into the companies that actually accredit people with a wad of paper that allows them to officially ‘catch a bus’. Yep, that’s what you read. There is an official accreditation course on how to ‘Catch a bus’. Of course this notion is just ridiculous to the extreme and; like most of the other accredited courses, is just another money making cash cow for those people involved in supply. The courses are all bullsh*t with the excuse [ tired and over worn ] that most people must be protected from them selves and litigation by others, which, like the U.S.A. has gotten out of control. In theory, a house holder cannot even change a light globe – an authorized electrician must do it. Yours truly has been doing engineering and electrics for nearly half a century and all the certificates I hold have jack to do with any of these disciplines. All of the certificates I hold do not help me what-so-ever in my forte field but are supposedly required to even exist or pick up a screw driver. It’s no wonder there are so many incompetent tradies out there because most of their working life is spent getting these crap pieces of paper that allows them to practice what they can’t do in the first place. When I went for one of these certificates, the trainer said ‘There are two worlds today; fantasy land and reality land. Fantasy land is here. When you get your certification you can forget Fantasy land and start living in reality land. Unfortunately, some people have been living in Fantasy land for so long, they can’t tell the difference when they leave here’.
There are three major advances in the field of engineering that I have directly inspired or contributed to. Every one on the planet is using one right now or at least has come across one [ unless you live in a tribe in Tibet and herd sheep in the mountains]. I will not say what they are as this will immediately identify me absolutely to certain people who might take exception to this blog or at least be either embarrassed or think me a little strange.
Needless to say, I can officially declare I once held copy write to all three but the final development was later taken up by people with a bucket load of R and D money and a big company after I released copy write claim. All this, without a single piece of paper proclaiming me ‘competent’ by people who don’t know the meaning of the word.
Wednesday, May 27, 2009
regulation gone mad - Joe the cleaner
As is my bent, so to speak, I have a bucket load of comments regarding what’s happening in the political scene of late. However, if I voiced a sensible opinion on every thing that’s happened in this fair land in the last 12 months; we might have a file too long to post.
Needless to say, employment is one of a sh*t load of key issues. What the hell is happening in this country when rules and regulations start to conflict with each other. It’s due to the fact that many people making up these insane [ and inane] rules haven’t got a clue; don’t think about the consequences; or just make them up for the purpose of making everyone’s life a misery and slowing work practice down from a crawl to dead stop.
Example one:
Joe Blow is a part time cleaner working for a cleaning company who assigned him to a client [ Business ]. He works 3 days a week for 3 hours a day; early morning start and finishes just after the business opens. Now Joe has a certificate 4 in building management services [ he can even teach at TAFE if he wants to] but Joe likes hands on cleaning, likes the hours, even if he is slightly pissed off with the pay [ $21 / hour ]. Joe does his best work when he’s feeling good, and Joe feels good when he listens to his music on an MP3 player. He uses ear pieces because even though the place is as big as an air craft hanger AND the only people in the joint are early start staff, he doesn’t want to disturb anyone else. If a staff member wants to talk to Joe, all they have to do is catch his eye [ not yell across the room ] at which point Joe politely removes his ear pieces and talks to the staff member. One day, Joe’s boss turns up at his assigned work place and informs Joe he should be more friendly with meeting and greeting. Also, he has been instructed that he is to cease wearing ear pieces during his cleaning tasks on instructions from the chief of the business. The reason ???. OHS concerns as he would not hear any emergency evacuation alarms. But really, it’s because if the boss wants a word, he has to catch Joe’s eye just like any other normal person.
Is this not a biggest crock of crap you ever heard of.???. Oh ,so that implies that if he was normally hearing impaired [ or freeking deaf anyway ] OR has to wear earplugs for what ever reason [ Noise while vacuuming ] he wouldn’t be allowed to do this job ??? Is not this a blatant act of discrimination and illegal under the work place practices act ??. [ Yes it is – I checked it out ]. His excuse may well be that IF Joe didn’t hear an evacuation alarm, and IF Joe was subsequently injured, Joe could possibly sue – someone, OR maybe the business could sue the cleaning company for allowing Joe to be voluntarily deaf when he need not be.
So you see where two bullsh*t laws conflict, everyone is the meat in the sandwich here. Joe has another bullsh*t option to counter this bullsh*t request. Have the business test the evacuation alarm [ if they have one - or the fire alarm ]. And see if Joe can hear it with his ear pieces in place. Unless he is freeking well blind as well, he would see what was going on apart from the fact that VISUAL indication of an alarm must be installed ANYWAY. The evacuation alarm MUST be loud enough to alert anyone in the building AND visual indication must be placed ANYWHERE a staff member is likely to be for a reasonable amount of time IE: store room but not necessarily a toilet. Since Joe’s job entails that he be most of the time in an open area in sight of staff members and in sight of a visual alarm – the whole exercise in autocratic flexing of muscular authority is pointless.
This is the sort of everyday crap that part time workers have to put up with, it’s no wonder business in this country is going down the dunny. Perhaps the boss of the company has personal issues and this is his way of relieving tensions?. From personal experience, when the ‘Boss’ is TOLD something in no uncertain terms [ which perhaps gets him really pissed off ] he tends to pass on this frustration or anger to people below him. This gives him the satisfaction that he still has at least some measure of control and authority over someone even if the reaction or command makes no sense and is ill conceived. Been there, done that. There are two ways for Joe to deal with this, Firstly, Joe should ask for the request in WRITING from HIS boss. The request should state in detail [ quoting relevant authority and from whom the request has been made ] why this request is being made, the consequences of objecting or ignoring this request. Come backs could go on for days including the usual bull sh*t arbitration, consultation and conciliation in a meeting between all parties over a bloody music player in a cleaners ear hole. Political regulation gone insane.
The Discrimination clause is NOT canceled out by any OHS concerns since there are avenues to negate the request by the very regulation that is implied [ Visual alarms, hearing impaired worker, noise abatement using a vacuum, ear infection, objection to mood music in the store etc etc the list goes on ].
What is the purpose of this request from the business manager?, is it just an exercise in control for ego sake. Obviously he has not taken the time to think this out.
The whole exercise is a process of futility, frustration, annoyance, and just plain pissing Joe off for the sake of before business cleaning. An unhappy worker will just make Joe more distant, unfriendly, and resentful – what other demands are forth coming for a cleaner who has more certificates than the whole staff of the store collectively and takes this bullsh*t for $21 / hour ?.
OHS inspection of his place of cleaning would reveal blatant breaches of several items, of which we won’t go into for the moment as Joe believes in everyone making a mistake 3 times. The first was accusing Joe of not cleaning a toilet – and Joe stated he NEVER misses a toilet. He also informed the boss that who ever made this casual observation was mis-informed [ effectively calling his staff member a liar or an idiot ] since Joe cleans here once every TWO days as required by contract. All his staff should be well aware of this. The second mistake was not acting on the request to do something about the obvious smell in the men’s public toilet that will not go away no matter how much cleaner is used; obviously faulty piping from the urinal.
The third mistake was requesting that Joe use something that leaves a pleasant smell all over the place where he has cleaned so that the BOSS of the premises knows by his nose, that Joe has indeed cleaned the respective area [including the public area the size of an air craft hanger – no sh*t] . Instead of a nice lemon smelling compound [ which Joe favors and uses ] Joe’s cleaning company boss, recommends a harsh, corrosive solution of chlorine leaving the place smell like something god awful. Unfortunately, the lemon smelling compound also makes the floors very slippery, a distinct danger to staff even though signs are in place. There’s another OHS concern regarding an ill conceived request. Lemon is good but customers will slip on their arse, chlorine is good but will turn customers right off the place [ apart from the fact that if it’s used on painted surfaces in toilets, it will eventually strip the paint right off the wall – lovely]. Best bet – don’t use anything but cleaner and water on the floors, and lemon compound on the walls – which is what Joe has been doing from day one; there you go, He has just negated the whole useless exercise in futility – what a farce.
So the three mistake points have been duly noted by Joe and this ear piece request is not on unless he gets it officially in writing quoting relevant rules or regulations. The customer is always right, you say. It’s his business, you say. That’s fine with Joe, but Joe has a standard and work ethic as well and if this standard is improved by audible enhancement, that’s a good thing both for Joe AND the business.
Needless to say, employment is one of a sh*t load of key issues. What the hell is happening in this country when rules and regulations start to conflict with each other. It’s due to the fact that many people making up these insane [ and inane] rules haven’t got a clue; don’t think about the consequences; or just make them up for the purpose of making everyone’s life a misery and slowing work practice down from a crawl to dead stop.
Example one:
Joe Blow is a part time cleaner working for a cleaning company who assigned him to a client [ Business ]. He works 3 days a week for 3 hours a day; early morning start and finishes just after the business opens. Now Joe has a certificate 4 in building management services [ he can even teach at TAFE if he wants to] but Joe likes hands on cleaning, likes the hours, even if he is slightly pissed off with the pay [ $21 / hour ]. Joe does his best work when he’s feeling good, and Joe feels good when he listens to his music on an MP3 player. He uses ear pieces because even though the place is as big as an air craft hanger AND the only people in the joint are early start staff, he doesn’t want to disturb anyone else. If a staff member wants to talk to Joe, all they have to do is catch his eye [ not yell across the room ] at which point Joe politely removes his ear pieces and talks to the staff member. One day, Joe’s boss turns up at his assigned work place and informs Joe he should be more friendly with meeting and greeting. Also, he has been instructed that he is to cease wearing ear pieces during his cleaning tasks on instructions from the chief of the business. The reason ???. OHS concerns as he would not hear any emergency evacuation alarms. But really, it’s because if the boss wants a word, he has to catch Joe’s eye just like any other normal person.
Is this not a biggest crock of crap you ever heard of.???. Oh ,so that implies that if he was normally hearing impaired [ or freeking deaf anyway ] OR has to wear earplugs for what ever reason [ Noise while vacuuming ] he wouldn’t be allowed to do this job ??? Is not this a blatant act of discrimination and illegal under the work place practices act ??. [ Yes it is – I checked it out ]. His excuse may well be that IF Joe didn’t hear an evacuation alarm, and IF Joe was subsequently injured, Joe could possibly sue – someone, OR maybe the business could sue the cleaning company for allowing Joe to be voluntarily deaf when he need not be.
So you see where two bullsh*t laws conflict, everyone is the meat in the sandwich here. Joe has another bullsh*t option to counter this bullsh*t request. Have the business test the evacuation alarm [ if they have one - or the fire alarm ]. And see if Joe can hear it with his ear pieces in place. Unless he is freeking well blind as well, he would see what was going on apart from the fact that VISUAL indication of an alarm must be installed ANYWAY. The evacuation alarm MUST be loud enough to alert anyone in the building AND visual indication must be placed ANYWHERE a staff member is likely to be for a reasonable amount of time IE: store room but not necessarily a toilet. Since Joe’s job entails that he be most of the time in an open area in sight of staff members and in sight of a visual alarm – the whole exercise in autocratic flexing of muscular authority is pointless.
This is the sort of everyday crap that part time workers have to put up with, it’s no wonder business in this country is going down the dunny. Perhaps the boss of the company has personal issues and this is his way of relieving tensions?. From personal experience, when the ‘Boss’ is TOLD something in no uncertain terms [ which perhaps gets him really pissed off ] he tends to pass on this frustration or anger to people below him. This gives him the satisfaction that he still has at least some measure of control and authority over someone even if the reaction or command makes no sense and is ill conceived. Been there, done that. There are two ways for Joe to deal with this, Firstly, Joe should ask for the request in WRITING from HIS boss. The request should state in detail [ quoting relevant authority and from whom the request has been made ] why this request is being made, the consequences of objecting or ignoring this request. Come backs could go on for days including the usual bull sh*t arbitration, consultation and conciliation in a meeting between all parties over a bloody music player in a cleaners ear hole. Political regulation gone insane.
The Discrimination clause is NOT canceled out by any OHS concerns since there are avenues to negate the request by the very regulation that is implied [ Visual alarms, hearing impaired worker, noise abatement using a vacuum, ear infection, objection to mood music in the store etc etc the list goes on ].
What is the purpose of this request from the business manager?, is it just an exercise in control for ego sake. Obviously he has not taken the time to think this out.
The whole exercise is a process of futility, frustration, annoyance, and just plain pissing Joe off for the sake of before business cleaning. An unhappy worker will just make Joe more distant, unfriendly, and resentful – what other demands are forth coming for a cleaner who has more certificates than the whole staff of the store collectively and takes this bullsh*t for $21 / hour ?.
OHS inspection of his place of cleaning would reveal blatant breaches of several items, of which we won’t go into for the moment as Joe believes in everyone making a mistake 3 times. The first was accusing Joe of not cleaning a toilet – and Joe stated he NEVER misses a toilet. He also informed the boss that who ever made this casual observation was mis-informed [ effectively calling his staff member a liar or an idiot ] since Joe cleans here once every TWO days as required by contract. All his staff should be well aware of this. The second mistake was not acting on the request to do something about the obvious smell in the men’s public toilet that will not go away no matter how much cleaner is used; obviously faulty piping from the urinal.
The third mistake was requesting that Joe use something that leaves a pleasant smell all over the place where he has cleaned so that the BOSS of the premises knows by his nose, that Joe has indeed cleaned the respective area [including the public area the size of an air craft hanger – no sh*t] . Instead of a nice lemon smelling compound [ which Joe favors and uses ] Joe’s cleaning company boss, recommends a harsh, corrosive solution of chlorine leaving the place smell like something god awful. Unfortunately, the lemon smelling compound also makes the floors very slippery, a distinct danger to staff even though signs are in place. There’s another OHS concern regarding an ill conceived request. Lemon is good but customers will slip on their arse, chlorine is good but will turn customers right off the place [ apart from the fact that if it’s used on painted surfaces in toilets, it will eventually strip the paint right off the wall – lovely]. Best bet – don’t use anything but cleaner and water on the floors, and lemon compound on the walls – which is what Joe has been doing from day one; there you go, He has just negated the whole useless exercise in futility – what a farce.
So the three mistake points have been duly noted by Joe and this ear piece request is not on unless he gets it officially in writing quoting relevant rules or regulations. The customer is always right, you say. It’s his business, you say. That’s fine with Joe, but Joe has a standard and work ethic as well and if this standard is improved by audible enhancement, that’s a good thing both for Joe AND the business.
Monday, November 3, 2008
Queenslanders too tolerant
Queenslanders too tolerant
Let’s face it, as we get older, most of us get wiser and unfortunately the side affect is – we get more forgiving and tolerant. This is not a bad thing if this tolerance does not go to extremes where we are unconsciously punishing ourselves for the ‘sins’ of the past. We really don’t need to balance Karma that far back. As a result of this calmer attitude, we let the increasing number of ‘crooks’ and ‘shysters’ take distinct advantage of our ‘live and let live’ nature. We may be only human but that does not mean we should let social indiscretions by others trample our rights in day to day living. Instances abound where more and more businesses consider the public as cash cows to be milked for every last dollar by short cutting systems and service; many times in a blatant and illegal manner.
When a few of the wise speak up, they are frequently labeled as stirrers, trouble makers, and even arrogant in an attempt to set things right and educate the ignorant. Some of us ‘senior citizens’ have been well educated enough to declare it’s not good enough and create a scene if the offending party bluntly refuses to acknowledge their wrong doings.
In other words ‘we don’t take this crap anymore from anyone’. You can re-label this attitude the ‘grumpy old man’ syndrome if you like, but in the end, we usually get it spot on by law and legislation. We ask ourselves ‘why do people do this even when they are fully aware that doing certain things in business is totally wrong?’.
Time and time again we see on TV stories and experts telling all and sundry that certain practices in business are illegal and that the customer has basic rights hard set by legislation. In spite of all this, we still hear daily of people being told they have NO rights; by the very managers and ignorant store keepers this legislation is aimed at.
When people like yours truly try to explain the situation when all has gone pear shaped, they are frequently met with maximum resistance, extrinsic and intrinsic fraud.
The consumer protection legislation has more far reaching effects than some businesses realize. Not only are there heavy fines for breaching the legislation, but customers with a little extra knowledge can cause untold damage to that business for the stupid indiscretions of store managers.
What we need is compulsory courses in consumer legislation for people who apply for an ABN or business license; then a retest every period of business. Young counter staff also needs to be compelled to attend courses in customer relations and especially in customer’s rights under the law. It doesn’t matter if the counter staff is casual or part time [and most are]; what matters is they get it right if a customer has a return of a product or a complaint.
To go beyond these basic rights into the arena of known law is the next step that could spell doom and retribution to businesses who continue to resist these rights with information conveyed to the customer [ or not ] that is blatantly false.
Let’s start with the first of these law rules – ‘Extrinsic fraud’. This is where the customer is denied information [or additional information is withheld] where by knowledge would assist the customer in making a better informed decision on the product he intends to purchase. The additional knowledge may lead the customer not to purchase the item in question but that’s at the discretion of the customer. As an example; a customer wishes to purchase a widget but the model he wishes to purchase among the plethora of displayed widgets, is no longer in production. If he purchases that widget, by law he MUST be informed that this model is no longer made and if the widget fails during the warranty period, he could not get a replacement. This knowledge could lead the customer to purchasing another widget or not purchasing that widget at all from this retailer. If the retailer has assumed full knowledge that this widget is no longer in production or even that the widget has an inherited fault by its very design, he is bound by common law to inform the customer – the American version of ‘full disclosure’. If he does not so inform the customer, he is guilty of an additional offence and can be prosecuted by the customer. This prosecution opens a Pandora box of good will devastation not to mention additional monetary compensation far in excess of the widget sale [including court costs awarded against the retailer]. The fact that most people are unaware of this law angle and; most do not have the money to proceed, gives the retailer a smug sense of security. This is risky to the extreme because the odds are better than average, one day a customer will go the whole hog and take the retailer to the cleaners in court. It’s not a possibility, but a dead sure certainty as time goes on and shady deals continue to be perpetrated by a retailer.
The next rule of law is ‘Intrinsic fraud’. This fraud rule is a double edged sword since intrinsic fraud is giving the customer verbal information that is totally false. The customer now makes an informed decision based on this false information. An example is telling the customer that in addition to the statutory warranty on the widget, there is an unwritten manufacturer’s warrant that gives the customer another year’s protection. The fraud is further compounded if the manufacture actually confirms the warranty even though it is not specifically stated in any literature by the manufacturer.
We all should be aware by now of the customers basic rights under the legislation but one point should be stressed to avoid confusion. These rights are at the total control of the customer, not the retailer. After all, that’s why they are consumer’s rights and not retailer obligations.
With the ‘return – replace – refund’ rule; it’s at the customer’s choice NOT the retailer’s choice to honor this ruling. The retailer is bound by the ‘fraud’ rule to inform the customer that they have this choice and not try and dictate which course of action they will follow. If the customer does not want the widget repaired under warranty, and wants a replacement; that’s his choice, not the retailers. If the customer suspects there is some sort of fraud being perpetrated, or it takes an unreasonable amount of time to achieve satisfaction, he may request a full refund and purchase elsewhere or not. Again it’s the customer’s choice, not the retailer and is bound in legislation. I am totally surprised that most retailers in any industry have no real clue as to the letter of the customer’s rights law; and if they have a clue, it’s usually wrong.
Some retailers have had frauds continually perpetrated on them by suppliers, distributors and even manufacturers. These frauds are unknowingly passed to the customer but ignorance is no excuse. Should the retailer find himself in hot water concerning products he sells, and is totally ignorant of the problem, the retailer must take steps in the chain of supply to address the situation. It is not the customer’s obligation to step beyond the retailer as the warranty and all obligations are passed down the line to the retailer. If the retailer needs to address the problem by legislation and law, he must address the situation up the line of supply and not lay the obligation on the customer [and telling the customer he must address the apparent problem with the manufacturer or supplier is intrinsic fraud on behalf of the retailer]. Unfortunately, in business today, the retailer is the meat in the sandwich so the buck for the customer stops there, that’s how it is.
Extracted from legal blog
FURTHER to this blog piece. My Mother in law was given an electrical item purchased from BUNNINGS for xmas. The item became faulty so she took it back for a replacement [ or repair, or refund ]. The store MANAGER informed her that apon proof of purchase,
[ paid by card ] the item would be repaired free of charge by the manufacturer but only if it was less than 3 months old [ as stated in the book that came with the item ] It just so happens the the item WAS less than 3 months old but she wanted a replacement - not a repair job. Guess what our knowledgeable store manager said ???
'The item has to be repaired free under manufacturers warranty as stated in the book and we cannot replace it or refund your money' ZZZZZZTTTTTTTTT WRONG !!!!!!
I had to go up to the store and explain the difference between implied warranty and statutory warranty and it didn't matter a pinch of shit what was in the book. The IMPLIED warranty was an option, not mandatory and implied warranties CANNOT override statutory warranties. The 3 rules apply repair, replace, refund but as stated elsewhere in these blogs - This is a choice solely up to the CUSTOMER NOT THE RETAILER. If the item is less than 1 year old [ stat warranty ] it's the customer who has the option. Following the managers twisted logic according to the implied warranty, all she has to do is WAIT till 3 months have elapsed [ when the manufacturer no longer will repair it anyway for FREE ] THEN invoke the statutory warranty and demand a new one OR a refund. Does this make any logical sense ???
The implied warranty is AN OPTION NOT A DEMAND, which is totally illegal.
Let’s face it, as we get older, most of us get wiser and unfortunately the side affect is – we get more forgiving and tolerant. This is not a bad thing if this tolerance does not go to extremes where we are unconsciously punishing ourselves for the ‘sins’ of the past. We really don’t need to balance Karma that far back. As a result of this calmer attitude, we let the increasing number of ‘crooks’ and ‘shysters’ take distinct advantage of our ‘live and let live’ nature. We may be only human but that does not mean we should let social indiscretions by others trample our rights in day to day living. Instances abound where more and more businesses consider the public as cash cows to be milked for every last dollar by short cutting systems and service; many times in a blatant and illegal manner.
When a few of the wise speak up, they are frequently labeled as stirrers, trouble makers, and even arrogant in an attempt to set things right and educate the ignorant. Some of us ‘senior citizens’ have been well educated enough to declare it’s not good enough and create a scene if the offending party bluntly refuses to acknowledge their wrong doings.
In other words ‘we don’t take this crap anymore from anyone’. You can re-label this attitude the ‘grumpy old man’ syndrome if you like, but in the end, we usually get it spot on by law and legislation. We ask ourselves ‘why do people do this even when they are fully aware that doing certain things in business is totally wrong?’.
Time and time again we see on TV stories and experts telling all and sundry that certain practices in business are illegal and that the customer has basic rights hard set by legislation. In spite of all this, we still hear daily of people being told they have NO rights; by the very managers and ignorant store keepers this legislation is aimed at.
When people like yours truly try to explain the situation when all has gone pear shaped, they are frequently met with maximum resistance, extrinsic and intrinsic fraud.
The consumer protection legislation has more far reaching effects than some businesses realize. Not only are there heavy fines for breaching the legislation, but customers with a little extra knowledge can cause untold damage to that business for the stupid indiscretions of store managers.
What we need is compulsory courses in consumer legislation for people who apply for an ABN or business license; then a retest every period of business. Young counter staff also needs to be compelled to attend courses in customer relations and especially in customer’s rights under the law. It doesn’t matter if the counter staff is casual or part time [and most are]; what matters is they get it right if a customer has a return of a product or a complaint.
To go beyond these basic rights into the arena of known law is the next step that could spell doom and retribution to businesses who continue to resist these rights with information conveyed to the customer [ or not ] that is blatantly false.
Let’s start with the first of these law rules – ‘Extrinsic fraud’. This is where the customer is denied information [or additional information is withheld] where by knowledge would assist the customer in making a better informed decision on the product he intends to purchase. The additional knowledge may lead the customer not to purchase the item in question but that’s at the discretion of the customer. As an example; a customer wishes to purchase a widget but the model he wishes to purchase among the plethora of displayed widgets, is no longer in production. If he purchases that widget, by law he MUST be informed that this model is no longer made and if the widget fails during the warranty period, he could not get a replacement. This knowledge could lead the customer to purchasing another widget or not purchasing that widget at all from this retailer. If the retailer has assumed full knowledge that this widget is no longer in production or even that the widget has an inherited fault by its very design, he is bound by common law to inform the customer – the American version of ‘full disclosure’. If he does not so inform the customer, he is guilty of an additional offence and can be prosecuted by the customer. This prosecution opens a Pandora box of good will devastation not to mention additional monetary compensation far in excess of the widget sale [including court costs awarded against the retailer]. The fact that most people are unaware of this law angle and; most do not have the money to proceed, gives the retailer a smug sense of security. This is risky to the extreme because the odds are better than average, one day a customer will go the whole hog and take the retailer to the cleaners in court. It’s not a possibility, but a dead sure certainty as time goes on and shady deals continue to be perpetrated by a retailer.
The next rule of law is ‘Intrinsic fraud’. This fraud rule is a double edged sword since intrinsic fraud is giving the customer verbal information that is totally false. The customer now makes an informed decision based on this false information. An example is telling the customer that in addition to the statutory warranty on the widget, there is an unwritten manufacturer’s warrant that gives the customer another year’s protection. The fraud is further compounded if the manufacture actually confirms the warranty even though it is not specifically stated in any literature by the manufacturer.
We all should be aware by now of the customers basic rights under the legislation but one point should be stressed to avoid confusion. These rights are at the total control of the customer, not the retailer. After all, that’s why they are consumer’s rights and not retailer obligations.
With the ‘return – replace – refund’ rule; it’s at the customer’s choice NOT the retailer’s choice to honor this ruling. The retailer is bound by the ‘fraud’ rule to inform the customer that they have this choice and not try and dictate which course of action they will follow. If the customer does not want the widget repaired under warranty, and wants a replacement; that’s his choice, not the retailers. If the customer suspects there is some sort of fraud being perpetrated, or it takes an unreasonable amount of time to achieve satisfaction, he may request a full refund and purchase elsewhere or not. Again it’s the customer’s choice, not the retailer and is bound in legislation. I am totally surprised that most retailers in any industry have no real clue as to the letter of the customer’s rights law; and if they have a clue, it’s usually wrong.
Some retailers have had frauds continually perpetrated on them by suppliers, distributors and even manufacturers. These frauds are unknowingly passed to the customer but ignorance is no excuse. Should the retailer find himself in hot water concerning products he sells, and is totally ignorant of the problem, the retailer must take steps in the chain of supply to address the situation. It is not the customer’s obligation to step beyond the retailer as the warranty and all obligations are passed down the line to the retailer. If the retailer needs to address the problem by legislation and law, he must address the situation up the line of supply and not lay the obligation on the customer [and telling the customer he must address the apparent problem with the manufacturer or supplier is intrinsic fraud on behalf of the retailer]. Unfortunately, in business today, the retailer is the meat in the sandwich so the buck for the customer stops there, that’s how it is.
Extracted from legal blog
FURTHER to this blog piece. My Mother in law was given an electrical item purchased from BUNNINGS for xmas. The item became faulty so she took it back for a replacement [ or repair, or refund ]. The store MANAGER informed her that apon proof of purchase,
[ paid by card ] the item would be repaired free of charge by the manufacturer but only if it was less than 3 months old [ as stated in the book that came with the item ] It just so happens the the item WAS less than 3 months old but she wanted a replacement - not a repair job. Guess what our knowledgeable store manager said ???
'The item has to be repaired free under manufacturers warranty as stated in the book and we cannot replace it or refund your money' ZZZZZZTTTTTTTTT WRONG !!!!!!
I had to go up to the store and explain the difference between implied warranty and statutory warranty and it didn't matter a pinch of shit what was in the book. The IMPLIED warranty was an option, not mandatory and implied warranties CANNOT override statutory warranties. The 3 rules apply repair, replace, refund but as stated elsewhere in these blogs - This is a choice solely up to the CUSTOMER NOT THE RETAILER. If the item is less than 1 year old [ stat warranty ] it's the customer who has the option. Following the managers twisted logic according to the implied warranty, all she has to do is WAIT till 3 months have elapsed [ when the manufacturer no longer will repair it anyway for FREE ] THEN invoke the statutory warranty and demand a new one OR a refund. Does this make any logical sense ???
The implied warranty is AN OPTION NOT A DEMAND, which is totally illegal.
Sunday, November 2, 2008
Internet tips and big pond bullsh*t
It’s jungle out there !!!
I’m prompted to write this file because of the experiences I have had with the internet and I’m going to walk you through what it REALLY is and not all flowers and candy most people make it out to be. In order to safeguard yourself on the internet, you have to understand WHAT it is. Unless you take the time and effort to do THAT!; you are going to come a cropper and be an easy target for all the criminal elements that stalk the net 24/7/365. Virus software alone won’t save you, Firewalls also are next to useless unless you understand what you have to do, and WHY you have to do it. You can hide on the net for so long, but sooner or later, some mother is going to get a ‘hit’ from your IP address and then try everything in the book, to sneak in the backdoor of your PC .Once inside, they can totally destroy everything on your PC you have stored for safekeeping. For those of you who think this is an exaggeration, you don’t know squat. And that’s exactly what most of the network world would continue to have you stay because once you know what’s really happening, you can not only take steps to prevent it; you can sometimes point authorities in the direction of the perpetrators and have these SOBs arrested.
What is the Internet ?
I’m not going to write a novel about what the internet is, since nearly everyone has at least a rudimentary knowledge of it’s function but in order to get a real conception of the WWW [ world wide web ] I will bring descriptions down to idiot level and work my way up from there. In a sentence, the WWW or internet is one – huge – electronic brain. Like your own brain, it has processing area’s for specific functions and is comprised of thousands of ‘servers’ or junctions to send and receive data from just about any where and any one from ALL other servers and PC’s. Each server can make independent decisions based on the information it receives FROM pc’s or other servers. You might say that each server is an independent entity acting on a set of rules to pass information around the world. It may get instructions to send a signal to another server or termination [ PC ].
If you want to send a message from ‘A’ to ‘Z’ – it doesn’t matter where the message started from, who sent it, or contents; what matters is HOW it gets there. Each ‘server’ on the backbone is connected to many other servers via pathways since there is so much information being transmitted all over the place; you need alternate routes to pass this information on as quickly as possible without being caught in a traffic jam of other information. So to send a message from ‘A’ to ‘Z’, it may travel via ‘C’ to ‘H’ to ‘Z’ or it may take up to 30 [max] ‘hops’ to get to ‘Z’. Every time your computer sends anything to the net that is destined for some other place on the globe, it may take a different pathway to get there. Not only is there different ways to get TO a place on the net, there are also multiple entry points at the destination. Now we have to think of our world wide super brain as a radio transmitter with different frequencies. Your computer can use one of these ‘frequencies’ or PORTS to send bits of information that can help [ or hinder ] the speed and integrity of what you are sending. Some channels [PORTS] are used exclusively for certain functions – like tell the backbone servers HOW you want the information to get there. Other ports send additional information to tell the other end information about WHO sent it. In actual fact, your PC has over 66 thousand ‘side ports’ to use for all sorts of hidden additional data. That’s a lot of channels. Some side channels or PORTS are used exclusively for internet functions that you don’t need to use normally.
This all sounds fine and dandy, dandy and fine but what does it mean to you ?.
Well, lets look at it this way. Pretend you live in a house with 66 thousand ways to enter it – a mixture of windows and doors. Now obviously, you don’t want people sneaking into your house, so you close all the windows and vet everyone who comes knocking at the door. If someone said ‘ Hey, you don’t need to run around checking all the windows because most people won’t try one to see if it’s unlocked anyway, there’s too many to try’. I’ll bet you’ll boot THEM out the door. When you connect to the internet, most of these windows and doors [ PORTS ] are automatically locked unless YOU open them. But a lot are not, because your computer needs these ports open to process specific requests from the internet. Unfortunately, people on the internet are also using these open ports to sneak into your computer. To make matters worse, they are not just sneaking in to have a peek, they are leaving PC bombs or Viri behind when they go. The situation has got worse in the last decade. So bad in fact, that nearly every organization in the world wants to know what you are doing every second you are on the net AND are leaving advertisements, touting for business, spam, virus and anything else that totally stuffs up your uninterrupted surfing on the net. There are more vandals, criminals on the net than in the streets of your city – 3 figure thousands. These criminals have nothing better to do than act as internet terrorists by dropping data bombs anywhere they can.
This all sounds very frightening – and it bloody well is. In the old days, people spent time on the net actually sending and receiving needed information. Today, I spend at least half my time online, filtering out all the crap that people send me [ and I don’t want in the first place ] and the other half blocking a third of the world trying to get into my PC on a side port. But all is not lost. There are ways and means of protecting yourself with programs designed to do all the hard work for you. We need firewalls [ plural ], and scanners to block, detect and clean our PC should something slip by.
ESSENTIAL programs.
Every company and his dog is selling ‘u beaut firewall cum scanner cum cleaner’ but believe it or not – SOME of these products are themselves riddled with all sorts of virus and adware and generally useless. This is the malcontents way of combating products designed to stop them – they make up a program which sez ‘ Yea – our product does this ‘ and stick it on the net. Then some idiot downloads them thinking they are protected. ‘Zap’. To counter THIS bit of bullsh*t ware, the good companies have to put out ANOTHER program designed to spot the forgeries and erase them before they do your PC irreparable harm.
God it’s getting to be a mad house on the internet.
Before I got smart on the net, I thought all I needed was a GOOD firewall [ the expensive kind] and a GOOD virus detector [ also the expensive kind ] but not so. In fact, some of the best protection programs around are FREE or at least cost less than some expensive, and unfortunately useless, other touted top end programs. I have favorites that more than do the job and have saved me hours of pain and agro while others I have a distinct grudge against because having used them, I STILL got infected. Without prejudice, let me say, stay right away from NORTON antivirus. This is the worst of the bunch and chews up resources like a demon. So unless you want to be only 50% covered, pay a sh*t load of cash and have you PC run like a wet dog, forget NORTON. That said lets carry on.
There are some ‘cream of the crop’ programs that EVERYONE should be running to keep you 99.9% safe from deliberate attempts to infect your PC either from the net, or programs you run yourself.
It’s a sad fact that some of the touted ‘ top of the line’ protection software is next to useless for several reasons. The software you run must be capable of doing the job WITHOUT hampering anything else on your PC including slowing it down to a crawl when all you want to do is open a word document. Some software appears to be doing a good job without a speed sacrifice when in fact, it cannot do a good job at filtering most things. Every PC guru has their favorite programs but if you are NOT a PC guru, you need a program [s] that is easy to use and does not gobble up all your computer memory and resources. It is essential that these programs do DO! What they are designed to do and prevent as much as possible, any wanker from invading your PC without alarm bells ringing and steps suggested.
Get ready, because here is the list and NOT necessarily the ones that big note themselves with bells and whistles. These programs DO the job they claim and kick ass.
1. Peer blocker .. an absolute mandatory program
This is a free-bee on the internet. Get it, install it, and run the sucker in the background. Essentially, it’s a firewall with all the bad URL’s built in to filter and block. All 773 million of them [ no sh*t ! ]. You have the ability to add, delete any URL within the program should a particular URL or web site be required to be accessed by YOU! And only you. Be careful, these sites are banned within the program for a bloody good reason.
2. Avast version 4.7 OR 4.8 professional [The new FREE version 5.0 is neither free to upgrade nor easy to use dispite the makers hype ]
This program is not free but worth every cent to buy. A top of the line anti-virus back ground program. Everything else including Norton is a piece of crap compared to this program. Use diddly squat memory and resources [ unlike Norton ] so it won’t hog all your memory and processing power; what’s more, it alerts you to more dangers than anything else on the market. Don’t leave home without it.
3. Spybot – search and destroy , Spyware blaster, Malwarebytes – anti-malware , Rogue remover Pro, Ad-aware 6 professional
Free-bee’s. except Rogue remover and Malewarebytes. Used to periodically check the files on your Hard Drive for any slipped thru virus, adware, maleware and generally anything else that makes the computer sick. If you want 2 best, choose Malewarebytes and Avast because MB has the undocumented feature of handshaking with Avast to double scan your PC but don't have them resident together.
At the moment I have running in the background. Avast, Peer blocker AND spyware blaster.. All in the system tray without any speed reduction at all. These save me a load of agro if a virus tries to come in the back door. The daily log file for peer blocker, runs for pages; that’s how many rogue sites try to enter my PC.
By running peer blocker, I can SEE what sites have a virus embedded in the front or opening page before my browser attempts to download it and display it on screen. It actually PREVENTS me from opening the site page [ unless I’m stupid enough to turn it off ]. If you surf for adult material, you can expect to see at least 40% of the little known sites with virus, anti this anti that, and Malware imbedded in their opening page. You don’t even have to download anything – the god damn opening page is a bloody virus. Virus writers are getting smarter, but fortunately, so are the good guys.
All attempts to prosecute these mothers or at least alert them to what’s happening [ hijacked sites ] fail because a site controller has better things to worry about – like how much money he makes as everyone surfs in to his site. They don’t give a toss about anything affecting surfers, just as long as THEIR site is not directly affected.
Some site controllers do their best if their site charges membership money. What’s really needed, in my humble opinion, is a collection of servers on the net who are dedicated to vigilante tactics and data bomb these sites off the net should they fail to take steps to eliminate problems emanating from their site. Drastic measures to be sure, but this seems to me to be the only way the general surfing public can get back control of the net from these data criminals.
I’ve had my bitch so here is ANOTHER must have free-bee.It’s called ‘THUNDERFLOOD’ and it does exactly what it sez. Once the annoying and offending URL [ or site address like 100.100.100.100 ] is identified; you can effectively bomb the mothers off the net. Get NEOTRACE PRO to track others that have site names – to get their absolute URL address. Legal?, probably not but effective ?, absolutely. Your ISP like Big Pond or Optus couldn’t give a rats arse; they think it’s your sole responsibility to filter these mothers with a bucket load of firewall filters and other fancy gear. Remember that Peerblocker has a banned site list of over 77 MILLION !!!!! site address.
Coming up is what Big Pond thinks of new customers – worth a read because that’s ONE company to stay right away from. Ever wonder why ONLY Big Pond and Optus have cable plans ????. I thought service monopoly was illegal in this country. Both cable services are a blatant rip off compared to ADSL and Big Pond charges for UPLOAD; something NO OTHER WORLD SERVICE would get away with. Try ringing their customer or user service [ unless your inquiring about joining ] see if you can get through – read the whirlpool blogs or just Google ‘Big Pond Service Complaints’ and you’ll get the picture. Since TPG got the message after my car signage [ and returned monies they owed me ] I think it might take a bit longer for Big Pond to get the message; never the less, signs have been made and on my car they go until their bullsh*t with customers like me ceases. I can’t wait till the contract ends and go BACK to ADSL. The ACCC would do well to mount a clandestine investigation into pricing policy, collusion, price fixing, contract crap statements and a lot of other things going on in their organization.
EDITED LATER: Seems bigpond got the message and now prices are reasonable.
I’m prompted to write this file because of the experiences I have had with the internet and I’m going to walk you through what it REALLY is and not all flowers and candy most people make it out to be. In order to safeguard yourself on the internet, you have to understand WHAT it is. Unless you take the time and effort to do THAT!; you are going to come a cropper and be an easy target for all the criminal elements that stalk the net 24/7/365. Virus software alone won’t save you, Firewalls also are next to useless unless you understand what you have to do, and WHY you have to do it. You can hide on the net for so long, but sooner or later, some mother is going to get a ‘hit’ from your IP address and then try everything in the book, to sneak in the backdoor of your PC .Once inside, they can totally destroy everything on your PC you have stored for safekeeping. For those of you who think this is an exaggeration, you don’t know squat. And that’s exactly what most of the network world would continue to have you stay because once you know what’s really happening, you can not only take steps to prevent it; you can sometimes point authorities in the direction of the perpetrators and have these SOBs arrested.
What is the Internet ?
I’m not going to write a novel about what the internet is, since nearly everyone has at least a rudimentary knowledge of it’s function but in order to get a real conception of the WWW [ world wide web ] I will bring descriptions down to idiot level and work my way up from there. In a sentence, the WWW or internet is one – huge – electronic brain. Like your own brain, it has processing area’s for specific functions and is comprised of thousands of ‘servers’ or junctions to send and receive data from just about any where and any one from ALL other servers and PC’s. Each server can make independent decisions based on the information it receives FROM pc’s or other servers. You might say that each server is an independent entity acting on a set of rules to pass information around the world. It may get instructions to send a signal to another server or termination [ PC ].
If you want to send a message from ‘A’ to ‘Z’ – it doesn’t matter where the message started from, who sent it, or contents; what matters is HOW it gets there. Each ‘server’ on the backbone is connected to many other servers via pathways since there is so much information being transmitted all over the place; you need alternate routes to pass this information on as quickly as possible without being caught in a traffic jam of other information. So to send a message from ‘A’ to ‘Z’, it may travel via ‘C’ to ‘H’ to ‘Z’ or it may take up to 30 [max] ‘hops’ to get to ‘Z’. Every time your computer sends anything to the net that is destined for some other place on the globe, it may take a different pathway to get there. Not only is there different ways to get TO a place on the net, there are also multiple entry points at the destination. Now we have to think of our world wide super brain as a radio transmitter with different frequencies. Your computer can use one of these ‘frequencies’ or PORTS to send bits of information that can help [ or hinder ] the speed and integrity of what you are sending. Some channels [PORTS] are used exclusively for certain functions – like tell the backbone servers HOW you want the information to get there. Other ports send additional information to tell the other end information about WHO sent it. In actual fact, your PC has over 66 thousand ‘side ports’ to use for all sorts of hidden additional data. That’s a lot of channels. Some side channels or PORTS are used exclusively for internet functions that you don’t need to use normally.
This all sounds fine and dandy, dandy and fine but what does it mean to you ?.
Well, lets look at it this way. Pretend you live in a house with 66 thousand ways to enter it – a mixture of windows and doors. Now obviously, you don’t want people sneaking into your house, so you close all the windows and vet everyone who comes knocking at the door. If someone said ‘ Hey, you don’t need to run around checking all the windows because most people won’t try one to see if it’s unlocked anyway, there’s too many to try’. I’ll bet you’ll boot THEM out the door. When you connect to the internet, most of these windows and doors [ PORTS ] are automatically locked unless YOU open them. But a lot are not, because your computer needs these ports open to process specific requests from the internet. Unfortunately, people on the internet are also using these open ports to sneak into your computer. To make matters worse, they are not just sneaking in to have a peek, they are leaving PC bombs or Viri behind when they go. The situation has got worse in the last decade. So bad in fact, that nearly every organization in the world wants to know what you are doing every second you are on the net AND are leaving advertisements, touting for business, spam, virus and anything else that totally stuffs up your uninterrupted surfing on the net. There are more vandals, criminals on the net than in the streets of your city – 3 figure thousands. These criminals have nothing better to do than act as internet terrorists by dropping data bombs anywhere they can.
This all sounds very frightening – and it bloody well is. In the old days, people spent time on the net actually sending and receiving needed information. Today, I spend at least half my time online, filtering out all the crap that people send me [ and I don’t want in the first place ] and the other half blocking a third of the world trying to get into my PC on a side port. But all is not lost. There are ways and means of protecting yourself with programs designed to do all the hard work for you. We need firewalls [ plural ], and scanners to block, detect and clean our PC should something slip by.
ESSENTIAL programs.
Every company and his dog is selling ‘u beaut firewall cum scanner cum cleaner’ but believe it or not – SOME of these products are themselves riddled with all sorts of virus and adware and generally useless. This is the malcontents way of combating products designed to stop them – they make up a program which sez ‘ Yea – our product does this ‘ and stick it on the net. Then some idiot downloads them thinking they are protected. ‘Zap’. To counter THIS bit of bullsh*t ware, the good companies have to put out ANOTHER program designed to spot the forgeries and erase them before they do your PC irreparable harm.
God it’s getting to be a mad house on the internet.
Before I got smart on the net, I thought all I needed was a GOOD firewall [ the expensive kind] and a GOOD virus detector [ also the expensive kind ] but not so. In fact, some of the best protection programs around are FREE or at least cost less than some expensive, and unfortunately useless, other touted top end programs. I have favorites that more than do the job and have saved me hours of pain and agro while others I have a distinct grudge against because having used them, I STILL got infected. Without prejudice, let me say, stay right away from NORTON antivirus. This is the worst of the bunch and chews up resources like a demon. So unless you want to be only 50% covered, pay a sh*t load of cash and have you PC run like a wet dog, forget NORTON. That said lets carry on.
There are some ‘cream of the crop’ programs that EVERYONE should be running to keep you 99.9% safe from deliberate attempts to infect your PC either from the net, or programs you run yourself.
It’s a sad fact that some of the touted ‘ top of the line’ protection software is next to useless for several reasons. The software you run must be capable of doing the job WITHOUT hampering anything else on your PC including slowing it down to a crawl when all you want to do is open a word document. Some software appears to be doing a good job without a speed sacrifice when in fact, it cannot do a good job at filtering most things. Every PC guru has their favorite programs but if you are NOT a PC guru, you need a program [s] that is easy to use and does not gobble up all your computer memory and resources. It is essential that these programs do DO! What they are designed to do and prevent as much as possible, any wanker from invading your PC without alarm bells ringing and steps suggested.
Get ready, because here is the list and NOT necessarily the ones that big note themselves with bells and whistles. These programs DO the job they claim and kick ass.
1. Peer blocker .. an absolute mandatory program
This is a free-bee on the internet. Get it, install it, and run the sucker in the background. Essentially, it’s a firewall with all the bad URL’s built in to filter and block. All 773 million of them [ no sh*t ! ]. You have the ability to add, delete any URL within the program should a particular URL or web site be required to be accessed by YOU! And only you. Be careful, these sites are banned within the program for a bloody good reason.
2. Avast version 4.7 OR 4.8 professional [The new FREE version 5.0 is neither free to upgrade nor easy to use dispite the makers hype ]
This program is not free but worth every cent to buy. A top of the line anti-virus back ground program. Everything else including Norton is a piece of crap compared to this program. Use diddly squat memory and resources [ unlike Norton ] so it won’t hog all your memory and processing power; what’s more, it alerts you to more dangers than anything else on the market. Don’t leave home without it.
3. Spybot – search and destroy , Spyware blaster, Malwarebytes – anti-malware , Rogue remover Pro, Ad-aware 6 professional
Free-bee’s. except Rogue remover and Malewarebytes. Used to periodically check the files on your Hard Drive for any slipped thru virus, adware, maleware and generally anything else that makes the computer sick. If you want 2 best, choose Malewarebytes and Avast because MB has the undocumented feature of handshaking with Avast to double scan your PC but don't have them resident together.
At the moment I have running in the background. Avast, Peer blocker AND spyware blaster.. All in the system tray without any speed reduction at all. These save me a load of agro if a virus tries to come in the back door. The daily log file for peer blocker, runs for pages; that’s how many rogue sites try to enter my PC.
By running peer blocker, I can SEE what sites have a virus embedded in the front or opening page before my browser attempts to download it and display it on screen. It actually PREVENTS me from opening the site page [ unless I’m stupid enough to turn it off ]. If you surf for adult material, you can expect to see at least 40% of the little known sites with virus, anti this anti that, and Malware imbedded in their opening page. You don’t even have to download anything – the god damn opening page is a bloody virus. Virus writers are getting smarter, but fortunately, so are the good guys.
All attempts to prosecute these mothers or at least alert them to what’s happening [ hijacked sites ] fail because a site controller has better things to worry about – like how much money he makes as everyone surfs in to his site. They don’t give a toss about anything affecting surfers, just as long as THEIR site is not directly affected.
Some site controllers do their best if their site charges membership money. What’s really needed, in my humble opinion, is a collection of servers on the net who are dedicated to vigilante tactics and data bomb these sites off the net should they fail to take steps to eliminate problems emanating from their site. Drastic measures to be sure, but this seems to me to be the only way the general surfing public can get back control of the net from these data criminals.
I’ve had my bitch so here is ANOTHER must have free-bee.It’s called ‘THUNDERFLOOD’ and it does exactly what it sez. Once the annoying and offending URL [ or site address like 100.100.100.100 ] is identified; you can effectively bomb the mothers off the net. Get NEOTRACE PRO to track others that have site names – to get their absolute URL address. Legal?, probably not but effective ?, absolutely. Your ISP like Big Pond or Optus couldn’t give a rats arse; they think it’s your sole responsibility to filter these mothers with a bucket load of firewall filters and other fancy gear. Remember that Peerblocker has a banned site list of over 77 MILLION !!!!! site address.
Coming up is what Big Pond thinks of new customers – worth a read because that’s ONE company to stay right away from. Ever wonder why ONLY Big Pond and Optus have cable plans ????. I thought service monopoly was illegal in this country. Both cable services are a blatant rip off compared to ADSL and Big Pond charges for UPLOAD; something NO OTHER WORLD SERVICE would get away with. Try ringing their customer or user service [ unless your inquiring about joining ] see if you can get through – read the whirlpool blogs or just Google ‘Big Pond Service Complaints’ and you’ll get the picture. Since TPG got the message after my car signage [ and returned monies they owed me ] I think it might take a bit longer for Big Pond to get the message; never the less, signs have been made and on my car they go until their bullsh*t with customers like me ceases. I can’t wait till the contract ends and go BACK to ADSL. The ACCC would do well to mount a clandestine investigation into pricing policy, collusion, price fixing, contract crap statements and a lot of other things going on in their organization.
EDITED LATER: Seems bigpond got the message and now prices are reasonable.
TAXED TO DEATH - LITTERALLY
HIGHEST TAXED COUNTRY ON EARTH.
No doubt about it; the government will get it’s pound of flesh even in the advent of sorrow. My son had the foresight to take out insurance life cover, as well as putting generous amounts into superannuation to secure his future. Remember, these moneys have had taxed paid BEFORE they were secured into super and life cover. The companies of course paid tax on their earnings. When my son died a year ago, income tax took 23% of his life cover and super [paid to us as a legacy for his loss]. In other words, the tax man got 46% of every dollar he earned and we inherited as a result of his death. This to my mind is freeking obscene. I don’t mind paying tax on earnings from that legacy but to take nearly half of it before it does so [to secure our future for his loss] is unconscionable. What’s the bloody point of super benefits ?, why take out life cover ? He would have better secured both his future and our legacy in the event of his death, by putting all that money into an ITB account in our name. Not only would it earn up to 10% interest over a short term, the tax paid / year on the interest would only be ½ and ONLY on the interest. The monies thus bequeathed to us would attract NO tax just because he died.
This whole thing is distressing, upsetting and makes me very angry; as if we were not all taxed to death as it is. People should rise up in this country and march in the streets about this, which is just one social injustice that we all tolerate to the last degree. What does it take to take back our rights from a government that we elected to do OUR will not the other way around.
No doubt about it; the government will get it’s pound of flesh even in the advent of sorrow. My son had the foresight to take out insurance life cover, as well as putting generous amounts into superannuation to secure his future. Remember, these moneys have had taxed paid BEFORE they were secured into super and life cover. The companies of course paid tax on their earnings. When my son died a year ago, income tax took 23% of his life cover and super [paid to us as a legacy for his loss]. In other words, the tax man got 46% of every dollar he earned and we inherited as a result of his death. This to my mind is freeking obscene. I don’t mind paying tax on earnings from that legacy but to take nearly half of it before it does so [to secure our future for his loss] is unconscionable. What’s the bloody point of super benefits ?, why take out life cover ? He would have better secured both his future and our legacy in the event of his death, by putting all that money into an ITB account in our name. Not only would it earn up to 10% interest over a short term, the tax paid / year on the interest would only be ½ and ONLY on the interest. The monies thus bequeathed to us would attract NO tax just because he died.
This whole thing is distressing, upsetting and makes me very angry; as if we were not all taxed to death as it is. People should rise up in this country and march in the streets about this, which is just one social injustice that we all tolerate to the last degree. What does it take to take back our rights from a government that we elected to do OUR will not the other way around.
Aarons outdoor creations - kit office assy
Aaron;s Outdoor creations
This company supplies and erects all types of wooden kit form constructions from dog houses to home studio's. The kits are reasonably priced and include construction from their official installers [ average - one day ]. Council approval is not required as the kits are under one square. A concrete base is usual but any reasonably flat surface will do though I gather that any surface can be accommodated as the footings would be set in concrete. As kits go, they look fabulous. The main trouble would come at the construction stage and as I have had one built, lets all pull these constructions to pieces, so to speak, and see where the MAJOR stuff-ups are.
The first hint of trouble was [ you guessed it ] with the wankers putting the thing together. Dispite a concrete base to work with, it seems that it is not mandatory to support the structure [ and bolt it to the concrete ] on steel pins; like to prevent termite invasion. Oh no sirree bob, just stick the whole thing on hardwood blocks and no need to bolt it to the concrete as the weight alone will keep it there. I'll accept that premise for the moment. The next thing our intrepid assemblers did was secure the roof [ ripple color-bond] with screws fastening the said roof in the troughs and not the high points [ hello leaking roof ]. Because no kit units are manufactured perfectly [ made in Melbourne ] any gaps in the pieces were not filled, as a result, one could see daylight through the walls where they were joined to form one solid side wall. Another blatant point of contention is, not one surface is diametrically level in position. That is, nothing is perfectly square with respect to horizontal or vertical level as well as joining surfaces - shit sloppy construction by building standards [ all this pointed out by another qualified builder and the plasterer ]. Get a life guys, and care a little more about your job and customer satisfaction.
Now lets look at it from a builders point of view. Firstly, the main beam holding the roof up [ vee shaped ] is far too small for the weight of the roof let alone any plastering etc that has to be done. As a result, the roof sags in the middle ever so slightly and had to be strengthened before plastering was done.[Re-enforced struts and cross members]
Even the walls are out of plump [ mentioned above ] enough to give the plasters headaches [ more expense ]. On a plan view, this kit would be slightly rhombus from the top perspective AND the side perspective. In short; the kit was manufactured with too many tolerances and as little strengthening material as they could safely get away with. Every distance between uprights, is different; no uniformity at all. This makes it hell to fit noggins and stop a hurricane wind from twisting or flexing the whole structure. The plasterer has to use flexi-joints and warns that nobody can stand on the roof [ especially the middle where one would tend to stand ] else the structure would sag too much and crack all the roof plaster. Well done Aaron !! you've taken a good concept and cut corners so much in production to render the weather proof studio useless to finish off unless we spend a sh*t load of money shoring the thing up. I do NOT recommend this studio construction [ in spite of it's cheap price ] as the extra money you would have to spend on it to make it granny-flat compatible, would be near enough to getting a better kit from another maker. I estimate, we have to spend half as much again for a chippy and plasterer to make the unit worthy of their color brochures. A little more care in manufacture and assemblers who don't cut corners for a few bucks would see a reasonable fix up.
Submitted to 'building today', 'My builder', 'Kit revues', ;Business monthly'. Also posted on my 4 internet sites and here in the blog.
UPDATE:
Sunday 11th Feb 2009
Well it seems, I can pick-em alrighty. In the Sunday Mail today is a story concerning
a bogus building firm that has been struck off and investigated in Vic and NSW. Now operating in Queensland. A warning has been given by authorities about dealing with this firm. No prizes here. Aarons
I guess I was lucky, I had the nouse to have it fixed up at the finishing stage by another builder and it cost me a few bob. The refinished kit IS acceptable but only because I knew where the stuff ups were; most people would not be so lucky.
This company supplies and erects all types of wooden kit form constructions from dog houses to home studio's. The kits are reasonably priced and include construction from their official installers [ average - one day ]. Council approval is not required as the kits are under one square. A concrete base is usual but any reasonably flat surface will do though I gather that any surface can be accommodated as the footings would be set in concrete. As kits go, they look fabulous. The main trouble would come at the construction stage and as I have had one built, lets all pull these constructions to pieces, so to speak, and see where the MAJOR stuff-ups are.
The first hint of trouble was [ you guessed it ] with the wankers putting the thing together. Dispite a concrete base to work with, it seems that it is not mandatory to support the structure [ and bolt it to the concrete ] on steel pins; like to prevent termite invasion. Oh no sirree bob, just stick the whole thing on hardwood blocks and no need to bolt it to the concrete as the weight alone will keep it there. I'll accept that premise for the moment. The next thing our intrepid assemblers did was secure the roof [ ripple color-bond] with screws fastening the said roof in the troughs and not the high points [ hello leaking roof ]. Because no kit units are manufactured perfectly [ made in Melbourne ] any gaps in the pieces were not filled, as a result, one could see daylight through the walls where they were joined to form one solid side wall. Another blatant point of contention is, not one surface is diametrically level in position. That is, nothing is perfectly square with respect to horizontal or vertical level as well as joining surfaces - shit sloppy construction by building standards [ all this pointed out by another qualified builder and the plasterer ]. Get a life guys, and care a little more about your job and customer satisfaction.
Now lets look at it from a builders point of view. Firstly, the main beam holding the roof up [ vee shaped ] is far too small for the weight of the roof let alone any plastering etc that has to be done. As a result, the roof sags in the middle ever so slightly and had to be strengthened before plastering was done.[Re-enforced struts and cross members]
Even the walls are out of plump [ mentioned above ] enough to give the plasters headaches [ more expense ]. On a plan view, this kit would be slightly rhombus from the top perspective AND the side perspective. In short; the kit was manufactured with too many tolerances and as little strengthening material as they could safely get away with. Every distance between uprights, is different; no uniformity at all. This makes it hell to fit noggins and stop a hurricane wind from twisting or flexing the whole structure. The plasterer has to use flexi-joints and warns that nobody can stand on the roof [ especially the middle where one would tend to stand ] else the structure would sag too much and crack all the roof plaster. Well done Aaron !! you've taken a good concept and cut corners so much in production to render the weather proof studio useless to finish off unless we spend a sh*t load of money shoring the thing up. I do NOT recommend this studio construction [ in spite of it's cheap price ] as the extra money you would have to spend on it to make it granny-flat compatible, would be near enough to getting a better kit from another maker. I estimate, we have to spend half as much again for a chippy and plasterer to make the unit worthy of their color brochures. A little more care in manufacture and assemblers who don't cut corners for a few bucks would see a reasonable fix up.
Submitted to 'building today', 'My builder', 'Kit revues', ;Business monthly'. Also posted on my 4 internet sites and here in the blog.
UPDATE:
Sunday 11th Feb 2009
Well it seems, I can pick-em alrighty. In the Sunday Mail today is a story concerning
a bogus building firm that has been struck off and investigated in Vic and NSW. Now operating in Queensland. A warning has been given by authorities about dealing with this firm. No prizes here. Aarons
I guess I was lucky, I had the nouse to have it fixed up at the finishing stage by another builder and it cost me a few bob. The refinished kit IS acceptable but only because I knew where the stuff ups were; most people would not be so lucky.
Monday, October 20, 2008
Cops Corruption exposed at last
Cops Corruption - GOTCHA AT LAST !! [ after 6 years ]
Well I'm happy as a pig in slop to hear about the former cops blowing the whistle on corrupt cops issuing illegal warrants on the Gold Coast; but baby, that's just the tip of the iceberg if my Theoristics analogy is correct [and it is].
Now we have exposed this sort of crap [which has probably been going on for a decade] how about you do gooders get off your arse and start intensive investigation of Brisbane cops.
Here's a nice little hint which can easily expose ALL the bull sh*t that has been perpetrated, all you have to do is put in the hours - not that difficult is it ?. Political will comes into play here; you have to WANT to expose this crap before you can start taking steps to get rid of these mental retards in the police force.
My story about cops corruption here-in gives you more than enough material to start the big [second time around] clean up. What you HAVE to realize is that it is not the average flat foot who is mostly to blame, but the people in high positions who impose this sort of behavior on those in the ranks below.
1st step; retrieve ALL the files on all the cases involving complaints against police in the past 10 years.
Stage 2 - start plowing through these files and examine the methodologies of each case [pay particular attention to WHO was in charge in the upper ranks]. If necessary, get statements from those who were claiming against police [those you can find] and get THEIR story of events then compare them to official reports made out by police.
Bet it won’t be too long before certain police names keep popping up in dubious cases. You see corruption methodologies dictate absolutely that certain people be used exclusively for certain cases. Also, the SAME people in the corrupt network are used because using different people greatly increases the risk of exposure. Other people are used because of their unique talents [like signing affidavits without question :)]. Some magistrates are given police instructions on how to deal with certain cases [any magistrate who claims this does not happen is full of sh*t!]. Particular public officials [clerks] are also
In the network thread to get things corruptly done, but you’ll figure it out; I did:).
Well there's a bunch of starters; so come on you whistle blowers and fat arse politicians, stop talking the talk and start walking the walk - election time isn’t that far away.
Well I'm happy as a pig in slop to hear about the former cops blowing the whistle on corrupt cops issuing illegal warrants on the Gold Coast; but baby, that's just the tip of the iceberg if my Theoristics analogy is correct [and it is].
Now we have exposed this sort of crap [which has probably been going on for a decade] how about you do gooders get off your arse and start intensive investigation of Brisbane cops.
Here's a nice little hint which can easily expose ALL the bull sh*t that has been perpetrated, all you have to do is put in the hours - not that difficult is it ?. Political will comes into play here; you have to WANT to expose this crap before you can start taking steps to get rid of these mental retards in the police force.
My story about cops corruption here-in gives you more than enough material to start the big [second time around] clean up. What you HAVE to realize is that it is not the average flat foot who is mostly to blame, but the people in high positions who impose this sort of behavior on those in the ranks below.
1st step; retrieve ALL the files on all the cases involving complaints against police in the past 10 years.
Stage 2 - start plowing through these files and examine the methodologies of each case [pay particular attention to WHO was in charge in the upper ranks]. If necessary, get statements from those who were claiming against police [those you can find] and get THEIR story of events then compare them to official reports made out by police.
Bet it won’t be too long before certain police names keep popping up in dubious cases. You see corruption methodologies dictate absolutely that certain people be used exclusively for certain cases. Also, the SAME people in the corrupt network are used because using different people greatly increases the risk of exposure. Other people are used because of their unique talents [like signing affidavits without question :)]. Some magistrates are given police instructions on how to deal with certain cases [any magistrate who claims this does not happen is full of sh*t!]. Particular public officials [clerks] are also
In the network thread to get things corruptly done, but you’ll figure it out; I did:).
Well there's a bunch of starters; so come on you whistle blowers and fat arse politicians, stop talking the talk and start walking the walk - election time isn’t that far away.
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